Ice cancels ‘Finding Neverland’ opener; how to get refund or exchange ticket

The show will not go on Tuesday night at Bass: The opening night of “Finding Neverland” has been canceled because of winter weather and the closing of the University of Texas at Austin campus. More weather coverage on

Billy Harrigan Tighe and John Davidson in “Finding Neverland.” Contributed by Jeremy Daniel

Texas Performing Arts issued this statement about ticket refunds or exchanges:

Tickets purchased through Texas Performing Arts at the Bass Concert Hall or Frank Erwin Center Ticket Offices, online at or by phone at 512-477-6060, may be exchanged for a future performance of “Finding Neverland.” To request a refund or exchange, please call the Bass Concert Hall Ticket Office at 512-471-1444 or email Exchanges must be processed at least four hours in advance of the new performance.

Subscribers should call the Subscriber Hotline at 800-731-7469 (Mon – Fri, 9AM to 5PM) to complete refund or exchange requests.

ALL single ticket purchase and subscriber requests for exchanges or refunds must be completed by Friday, January 19 at 5PM. Seat locations and ticket prices vary by performance.

RELATED: Our preview of ‘Finding Neverland’


Author: Sharon Chapman

Sharon Chapman is the entertainment editor at the Austin American-Statesman and Austin360. She's in charge of music, arts and food coverage.

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